Turn your business into a modern digital business now through chatbot
Casstack's order ordering system is different from other chatbots because this is not a normal FAQ-Frequently Asked Question. It is a chatbot designed with templates and built-in products, plus a number of key features that enable customer orders to be automatically processed by chat for employees or pack holders in no time for the completion of the sale. All orders as well as replies to messages containing product images or inquiries quoting customer information on the Facebook Page Messenger are handled and arranged by the automated chatbot. The store owner is just waiting to receive the order from customers through our service only.
Casstack's Chat Ordering System is 100% Live Chatting and Receives New Ordering Information from the Dashboard that we provide
Showing picture of each item Stage
Each customer message is answered by chat, with a customer loss rate of 0% and a welcome message accompanied by a clear description of each item, including a price that provides convenience. Customers can browse and click on any item they want to buy.
Customer Information Collection Stage
After receiving a customer order, Chatbot will automatically retrieve the customer's information, including a valid Facebook name, valid phone number, plus an address that can be displayed on a clear map.
Customers simply select the option to pick up themselves or deliver to their address, then check the product they have selected and verify personal information and click confirm. Business owners just need to take orders from the dashboard that we provide to each shop owner and then prepare the goods for customers.
Introducing Casstack's Ordering Services Product Model from Start to End
The type of business that is suitable for connecting to the chatbot ordering system
Coffee Shop / Milk Tea
Shopping Mall/ Mini Mart
Electronic Shop, Souvenirs Shop, Cosmetics
The main functions of Chatbot that help ease the burden of business owners in dealing with online customers
Your business can automatically receive orders from customers through chat, without the need for people to respond to messages, with fast response. Chatbot integrates a number of functions to help business owners access customer orders and important information effectively.
In addition to chat, Casstack will also offer a sales management dashboard to every business owner.
You can easily manage customer orders without having to check in the Facebook Page Inbox directly and can make change or edit the image and menu yourself immediately on the chatbot inside your page.
Why should an online business owner choose to use a Casstack's ordering system service?
Casstack helps business owners reduce their workloads, respond and connect to customers quickly. Not only that, business owners can start using our chatbot ordering system with a little budget and technology knowledge. They can also make decisions and expand the market based on the data collected by Chatbot.
In the past, I used to spend a lot of time chatting with customers, asking them where they were, how many phone numbers they had, and having to record that information by hand, sometimes forgetting where to go, but now I use Casstack chats, it has been a relief for me, almost 90% of the workload has been reduced, I only have to prepare the order for customer every time there is an order from the chat.
I used to wait for the shop owner to reply to me for a long time and there are no good pictures of all the goods that I needed. I am a bit shy when the seller has to take my order, so I do not dare to shop online. The shop owner kept asking for my address and phone number over and over again, even though I had already bought one, but when I used the chat, it felt very comfortable, easy to order.
I'm not as busy as before, I have a lot of time to focus on strengthening my business.